Privacy regulation for the processing of personal data

We believe that transparency and protecting privacy are too important for complicated legalese and pages of text that you’ll never read.

That is why we’re keeping it short and clear, but we are required under privacy legislation to clarify a number of issues specifically. Among other things, we have to tell you what the ‘legal grounds’ and ‘legitimate interest’ in using your data are. We need information from you because of the contractual arrangements between Levarht, you and the organisation you work for.

This is the case for:

  • Applying for quotations
  • Placing orders
  • Delivery and identification of transporters
  • Returns
  • Payments
  • Informing you about developments in our product range and services
  • Customer satisfaction surveys

We may also have a legal obligation to use your information, e.g. if we suspect fraud. And in some cases you have given us permission to use your data yourself, such as when we receive transporters or visitors at our location, when you leave a business card at an event or when you sign up for the newsletter. We keep proper records of this.

Who has access to your data?

We only pass on your data to other parties if this is actually necessary for our service. These parties are: transporters, growers, suppliers, inspectorates (including KCB), payment partners, marketing and communication service providers.

In suspicious situations, we are obliged to share customer information with government agencies.

The parties we pass on your data to are only permitted to use it to provide a service on behalf of Levarht. Unless they themselves are responsible for obtaining and protecting your data. Some cookie developers have access to the information that cookies collect on our website. We never sell your data to third parties.

Where is your data stored?

We store your data in various databases. We always have strict security measures in place. Your data will only be stored in the European Union. In the exceptional event that customer data is transferred to countries outside the European Union, we will ensure that your privacy is adequately protected. This has been officially established for a number of countries. Some US parties have registered under the Privacy Shield, which provides adequate protection. Or we work with official model contracts that are specifically designed to safeguard your privacy.

For how long do we retain your data?

We do not store or use your data for longer than is necessary. After that, we delete all the data we have about you. Or we use your data anonymously, because we need certain data for internal analyses and reports such as the value of your order.

In concrete terms, this means:

If you have indicated that you wish to receive information about our range of products or prices, a newsletter or personalised messages, we will retain this consent for a period of 5 years. If you decide at any time that you no longer wish to receive the newsletter or personalised messages, we will retain the withdrawal of your consent. We do not store emails you send us for longer than 60 days. After that period, we only use your data anonymously for internal reporting purposes.

We store camera images of our locations for a period of 1 year. Unless we see something suspicious that we need to investigate further or the images need to be kept longer under another legal obligation.

We retain data that we use to prevent fraud in accordance with the period set by law.

What are your rights?

There are a number of cases in which we need your data because of a relationship that Levarht has with the organisation you work for. If you wish to access or rectify your personal data or object to our using your personal data for other than as we are required to under the contract with your employer or by law. In that case you can contact us in the following ways:

Email: privacy@levarht.nl

Post: Mijnsherenweg 12, 1424 CB De Kwakel, attn.: Data Protection Officer.

You can unsubscribe from the newsletter using the link at the bottom of the newsletter itself. If you don’t want to receive cookies, you can arrange this on the website itself.

If you are not satisfied with how Levarht deals with your privacy, you can contact the privacy authority.

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